NowJili FAQ —
Your Questions, Answered

You must be at least 21 years old to register and play on nowjili. This is in line with Philippine regulations governing casino-style online gambling. We take age verification seriously — accounts found to belong to underage players will be suspended immediately and any funds returned.

Go to the Login page and click "Forgot Password." Enter the email address linked to your nowjili account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't see the email, check your spam or junk folder. Still having trouble? Contact our support team at the email address listed at the bottom of this page.

No. Each player is allowed only one nowjili account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and any winnings forfeited. If you believe a duplicate account was created by mistake, contact support right away.

Account verification (KYC) is required before your first withdrawal. You'll be asked to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, or driver's license — along with a selfie. Verification is usually completed within 24 hours. Verified accounts also enjoy higher withdrawal limits and faster processing times on nowjili.

NowJili supports a wide range of Philippine payment channels, including:

• GCash
• PayMaya (Maya)
• BPI Online Banking
• BDO Online Banking
• Metrobank Online
• Other major local bank transfers

All transactions are processed in Philippine Peso (₱). We do not currently accept cryptocurrency deposits.

The minimum deposit on nowjili is ₱100 for most payment methods. This low entry point means you can explore the full game library without committing a large amount upfront. Deposits are credited to your nowjili account instantly in most cases.

Most nowjili withdrawals are processed within 1–4 hours during business hours. GCash and PayMaya withdrawals tend to be the fastest. Bank transfers to BPI, BDO, and Metrobank may take up to one business day. Your account must be fully verified before your first withdrawal can be processed.

NowJili does not charge a platform fee on standard withdrawals. However, your bank or e-wallet provider may apply their own transaction fees. We recommend checking with your payment provider for their current fee schedule. The minimum withdrawal amount is ₱200.

New nowjili members are eligible for a welcome bonus on their first deposit. The exact offer — including the bonus amount, free spins, and any minimum deposit requirement — is updated regularly. Visit the Current Offers page to see the latest welcome package available to Filipino players right now.

Wagering requirements (also called playthrough requirements) specify how many times you need to bet your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Full details for each nowjili promotion are listed on the Current Offers page.

Most nowjili promotions are credited automatically when you meet the qualifying conditions — such as making a minimum deposit or playing a specific game. Some offers require you to enter a promo code during deposit. Always read the promotion terms carefully on the Current Offers page before depositing to make sure you qualify.

Yes — the NowJili VIP Club rewards loyal players with points on every bet placed across all game categories. As you accumulate points, you climb through VIP tiers and unlock benefits like higher cashback rates, faster withdrawal processing, dedicated account managers, and exclusive reload bonuses. There's no application needed — you're automatically enrolled when you register.

The nowjili game library includes:

• Crash games — Blocky Block, Mines, and more
• Slots — Lucky Neko, Money Coming, Golden Dragon, and hundreds of others
• Live casino — Baccarat, Blackjack, Roulette, Dream Catcher (streamed 24/7)
• Sports betting — PBA, NBA, UFC, boxing, international football
• Table games — classic card and dice games

Visit the Game page for the full catalogue.

Yes. All nowjili games use certified random number generators (RNGs) to ensure fair and unpredictable outcomes. RTP (Return to Player) percentages are published for each game so you always know the theoretical odds before you play. Our crash games and slots are regularly tested for fairness.

The nowjili mobile app is available for both Android and iOS. Visit the App page on nowjili.cc for download instructions and the latest version. The app gives you access to the full game library, push notifications for new promotions, and one-tap login — all optimised for Philippine mobile networks.

Selected nowjili slots and games offer a demo or free-play mode that lets you try the game without wagering real money. This is a great way to learn the mechanics before committing your peso. Look for the "Demo" option on the game tile. Note that crash games and live casino tables require a real-money bet to play.

NowJili uses SSL encryption on all pages and transactions to protect your personal and financial data. We do not sell or share your information with third parties for marketing purposes. For full details on how we collect, store, and use your data, read our Privacy Policy.

Yes. NowJili provides responsible gaming tools including daily, weekly, and monthly deposit limits, session time reminders, and loss limits. You can set or adjust these limits in your account settings at any time. We encourage all players to use these tools to keep their gaming enjoyable and within their means. Learn more on our Responsible Gaming page.

If you feel you need a break from gambling, nowjili offers a self-exclusion tool that temporarily or permanently restricts access to your account. You can activate self-exclusion through your account settings or by contacting our support team directly. During a self-exclusion period, you will not be able to log in, deposit, or receive promotional communications. Visit our Responsible Gaming page for full details.