NowJili Privacy Policy

01 Introduction

NowJili ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the nowjili platform at nowjili.cc. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the nowjili website, mobile application, and all associated services.

This policy applies to all registered players and visitors of the nowjili platform, including residents of Metro Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines. By registering an account or continuing to use nowjili, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

02 Data We Collect

NowJili collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity & Registration Data

• Full legal name as it appears on a valid Philippine government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Government-issued ID number (for KYC verification purposes)

2.2 Contact Data

• Email address
• Philippine mobile number
• Residential address (province, city, barangay)

2.3 Financial Data

• GCash or PayMaya account number (mobile wallet identifier only)
• Bank account name and number for BDO, BPI, or Metrobank withdrawals
• Transaction history including deposits, withdrawals, and bet records

2.4 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on nowjili
• Login timestamps and access logs

2.5 Communications Data

• Records of your communications with nowjili's customer support team
• Survey responses and feedback submitted through the platform
• Marketing preferences and consent records

03 How We Collect Your Data

NowJili collects your personal data through the following means:

3.1 Directly From You

The majority of the personal data we hold is provided directly by you when you register a nowjili account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.

3.2 Automatically Through Technology

When you access the nowjili platform, certain technical data is collected automatically through cookies, web beacons, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and session activity. This data helps nowjili maintain platform security, detect fraud, and improve the overall user experience.

3.3 From Third Parties

NowJili may receive personal data about you from third-party identity verification providers, payment processors (such as GCash, PayMaya, BDO, BPI, and Metrobank), and fraud prevention services. This data is used solely to verify your identity, process transactions, and comply with applicable regulations.

04 How We Use Your Data

NowJili uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your nowjili player account, including processing your registration and verifying your identity.
• Age Verification: To confirm that you are 21 years of age or older, as required under Philippine gambling regulations.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment channels in Philippine Peso (₱).
• Platform Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the nowjili platform.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements and gaming regulations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with your nowjili account.
• Responsible Gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided your consent to receive such communications.
• Platform Improvement: To analyse usage patterns and improve the features, performance, and content of the nowjili platform.

05 Legal Basis for Processing

NowJili processes your personal data on the following legal bases:

5.1 Contractual Necessity

Processing your identity, contact, and financial data is necessary to perform our contract with you — that is, to provide you with access to the nowjili platform, process your transactions, and manage your account.

5.2 Legal Obligation

NowJili is required by Philippine law to collect and retain certain personal data for identity verification, age verification, anti-money laundering compliance, and regulatory reporting purposes.

5.3 Legitimate Interests

NowJili processes certain technical and usage data on the basis of our legitimate interests in maintaining platform security, preventing fraud, and improving our services, provided that such interests are not overridden by your privacy rights.

5.4 Consent

Where nowjili sends you marketing communications or uses non-essential cookies, we do so on the basis of your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

06 Data Sharing & Disclosure

NowJili does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

6.1 Payment Processors

Your financial data is shared with payment service providers — including GCash, PayMaya, BDO, BPI, and Metrobank — solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy and security obligations.

6.2 Identity Verification Providers

NowJili uses third-party KYC (Know Your Customer) service providers to verify your identity and age. These providers process your identity documents and personal data under strict confidentiality agreements.

6.3 Regulatory Authorities

NowJili may be required to disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by law or in response to a valid legal order.

6.4 Service Providers

NowJili engages trusted third-party service providers to assist with platform operations, including cloud hosting, customer support software, and fraud detection tools. These providers are contractually prohibited from using your data for any purpose other than providing services to nowjili.

07 Cookies & Tracking Technologies

NowJili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit nowjili.cc. We use the following types of cookies:

• Essential Cookies: Required for the nowjili platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Analytics Cookies: Used to understand how players interact with the nowjili platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Preference Cookies: Used to remember your platform settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content within the nowjili platform, based on your activity and preferences, where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the nowjili platform.

08 Data Retention

NowJili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account Data: Retained for the duration of your nowjili account and for a minimum of five (5) years following account closure, in accordance with applicable Philippine anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations.
• Support Communications: Retained for up to three (3) years from the date of the last communication.
• Marketing Consent Records: Retained until you withdraw your consent or for three (3) years from the date of consent, whichever is earlier.

When personal data is no longer required, nowjili will securely delete or anonymise it in accordance with our data retention procedures.

09 Your Privacy Rights

As a player on the nowjili platform, you have the following rights in relation to your personal data, subject to applicable Philippine law:

• Right of Access: You have the right to request a copy of the personal data that nowjili holds about you.
• Right to Rectification: You have the right to request that nowjili corrects any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request that nowjili deletes your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You have the right to request that nowjili restricts the processing of your personal data in certain circumstances.
• Right to Data Portability: You may request that nowjili provides your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact nowjili's support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10 Children's Privacy

The nowjili platform is strictly intended for individuals who are 21 years of age or older. NowJili does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the registration and KYC process for all nowjili accounts.

If nowjili becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data concerned, and return any deposits where possible in accordance with our Terms & Conditions.

If you believe that a minor has registered on the nowjili platform, please contact our support team immediately so that we can take appropriate action.

11 Data Security

NowJili implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the nowjili platform
• Encryption of sensitive data at rest, including financial and identity information
• Access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security assessments and vulnerability testing of the nowjili platform
• Two-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and potential data breaches

While nowjili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, nowjili will notify you and the relevant authorities in accordance with applicable law.

12 Third-Party Links

The nowjili platform may contain references to third-party services, such as payment processors and identity verification providers. These third parties operate under their own privacy policies, which are independent of this Privacy Policy.

NowJili is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of nowjili.

13 Changes to This Privacy Policy

NowJili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players by email or through a prominent notice on the nowjili platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the nowjili platform following the posting of any amendments constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you must cease using the platform and may request account closure by contacting our support team.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way nowjili handles your personal data, please contact our Data Protection team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: support@nowjili.cc

We aim to respond to all privacy-related requests within thirty (30) days of receipt. For complex requests, we may require additional time and will notify you accordingly.

For responsible gaming concerns, deposit limit requests, or self-exclusion, please visit our Responsible Gaming page or contact our support team directly.